Intro

A Menu is a predefined package that groups together multiple service items. Such as labor operations and parts commonly performed together.

These packages are typically aligned with scheduled maintenance intervals (e.g., 5K, 10K, 60K services) and are designed to simplify service operations and improve consistency.

Menus serve multiple purposes:

• Operational Efficiency: By bundling commonly performed services, menus reduce the time and effort required for service advisors and technicians to manually select individual items.
• Manufacturer Compliance: Menus help service advisors follow manufacturer-recommended maintenance schedules tailored to the vehicle's make, model, and mileage (e.g., tire replacement checks at 60K).
• DMS Workflow: When a menu is selected within the Dealer Management System (DMS), the system automatically loads the associated labor and part lines into the job card-streamlining job creation.
• Customer Value: Customers benefit from bundled pricing, which is typically more cost-effective than purchasing each service item individually.

Menus are an essential tool for maintaining service quality, improving efficiency, and enhancing customer satisfaction across dealership operations.